We are celebrating here at Davidsons of Morpeth, as the team has been awarded the prestigious Customer Excellence Award, and named amongst the top 43 Vauxhall Retailers in the UK.
Davidsons of Morpeth has been recognised as one of the country’s top performing retailers and rewarded for its exemplary levels of customer service following the results of the annual Vauxhall Customer Satisfaction Survey. The team has worked tirelessly to deliver an exceptional level of service to each individual customer to rank in the top 43 retailers in the UK for customer satisfaction.
By fostering a culture where customer satisfaction is the number one priority, Davidsons of Morpeth ensures each individual customer visit is one of enjoyment. The team, incredibly customer-focused and commercially talented, offer their expertise and sound advice to ensure customers leave feeling informed, valued and happy.
What’s more, this isn’t the first time Davidsons of Morpeth’s efforts has been recognised, as this is the second year running that the team has scooped the award. To celebrate the special accolade, Vauxhall Head of Sales, James Allred, presented the team with their 2019 Customer Excellence Award in our showroom.
Retailer Operator at our dealership, Colin Davidson, said: “We are delighted to receive a Customer Excellence Award. It is a testament to the hard work and dedication of the team here. We would like to thank our customers for their unwavering support and we are thrilled they appreciate our efforts in terms of customer service.”
Davidsons of Morpeth was one of 43 Retailers in the UK to receive the highest and most impressive combined ranks in Vauxhall’s Customer Purchase Satisfaction and Service Satisfaction Surveys.Customers are invited to take part in the Vauxhall Customer Satisfaction programme following the purchase of a new vehicle or the servicing of a vehicle.